Have you always wanted to have a Client Appreciation Event but wasn’t sure where to start? I learned the benefit of these events early on in my career when I was on a rainmaker team. Then for many years after when on my own or as part of an “informal” team we talked about it…
We are inundated with information and requests constantly. Especially when it comes to email. I remember once quite a few years ago I came back to work from vacation and I had well over 1000 emails in my inbox! It took my entire first day back to get through, and very quickly zapped the energy…
I have two words for you today … Bless and Release. Last week during a breakfast meeting with my business partner Vicky Noufaland our dear friend and mentor Jackie Fields-Gleadall we were chatting about challenges and difficult clients and she told us to bless and release. We can’t control every situation. Clients will be unreasonable. We just need…
Going to a four year college after high school wasn’t an option for me, and wasn’t a priority for my family. So, I went to community college to earn my associate’s degree, and was fortunate to find a civilian position on the nearby army base that paid well and allowed me to work full time…
It’s Monday! How are you feeling? Excited to get up and start your day, or dreading what’s to come? Either way, you can pretty much guarantee that your day will meet your expectations. Sure, things happen outside of our control every.single.day. No matter how happy, excited or “up” you are today something less than desirable…
For today’s Friday Favorites lets talk about education! I wasn’t always an education “junkie” … for a good part of the beginning of my career I thought I knew a good bit of all the things and was just so focused on trying to keep my head above water that learning new things was not…
So many of my friends have been talking about Marie Kondo-ing lately (apparently, it is now a verb). Have you read her book, “The Life Changing Magic of Tidying Up” or seen the series on Netflix? One of the things that Marie talks about a lot in tidying up and decluttering is to ask if…
When is the last time you tried something new? “New” used to terrify me. I strongly disliked anything different, any change. I loved the sense (and it was truly just a sense) of control I had over what I did. Then one day, years ago, when I was reflecting back on my accomplishments and my…
Have you ever had a toxic client? You know the type. They hired you for your expertise, but they question everything you do (and your motives) every step of the way. They fuss at you and berate you (and sometimes yell at you), often for things that are outside of your control … sometimes even…